CP Support :: You’re Never Alone

When you need assistance, the people of CivicPlus are at the ready, available anytime to assist in the delivery of emergency notifications, post news and information quickly and efficiently find unique solutions to your online communications needs.

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“Please pass along my thanks to your customer help team. Anytime that I have a staff member call, they always comeback to me and talk about how friendly and helpful the support guys are. Even if they can’t solve the problem right then and there with you on the phone, they figure it out and call back right away.”

Corky Brown, Public Relations Manager, City of Cedar Hill, TX

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+ CivicPlus 24/7 Customer Support

Enjoy access to unlimited customer support, including phone and email emergency support, 24/7, with a guaranteed one-hour response time.

+ Emergency Website Updates

If you experience an emergency or natural disaster of any kind and are unable to make updates to your site, you can contact our support line and we’ll be more than happy to make the necessary changes – for NO additional cost.

+ Free Upgrades

We are committed to keeping our clients at the forefront of online communications. That’s why we offer our clients nearly half a million dollars worth of software upgrades and maintenance EACH YEAR. Learn more.

+ CivicPlus Support Center

Call anytime, toll-free at 888.228.2233 ext. 307.