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The following is a list of questions frequently asked by prospective clients. You may search for specific words or phases, or shorten the list by selecting a specific category.
About CivicPlus
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CivicPlus is a top provider of quality government websites. Our proven website management system provides you with exceptional graphic design, an easy to use content management system, steadfast customer support and the hosting of your website. Additional benefits for your organization include:
- Powerful Features - e-mail notification, up-to-date calendars for every department and staff directories keep your entire community connected and informed.
- Easy to Update - non-technical staff have the ability to update your website with the easy to use Microsoft Word™-based content management system ensuring your site is up-to-date and fully functional 24 hours a day, 7 days a week.
- Simple to Use - provides visitors with effortless navigation and effectively utilize all that your personalized system has to offer--everyone has the power to be connected and in-the-know.
- Customized – developed for your organization’s unique needs, we work with you to design the look, feel and functionality that will represents your community.
- Depth - designed to be as basic or sophisticated as your organization needs with the assurance and capability to grow with your community’s changing needs.
- Full Technical Support - 24-hour access to our dedicated technical team and on-line access to the CivicPlus manuals.
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CivicPlus was developed to provide governments with a powerful communication tool that supplies interactive online features and a wealth of information to the community. Allowing you to meet the needs of your citizens while presenting your community's unique image to the world, CivicPlus can help you bring your organization's website into the next generation of government technology.
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For only a few dollars per day you can provide your organization and community with a wealth of services. We have varying pricing options that let you control the price of your website. This provides your organization with a complete website management solution that frees your technical staff and provides them with the needed time to concentrate on other critical issues. For more detailed pricing information contact a CivicPlus representative.
View Pricing
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When CivicPlus develops your website, we convert from the old site to your new site with no downtime. Upon approval, we transfer appropriate content from your existing site to your newly developed website. For more information about this process, contact a CivicPlus consultant.
Contact a CivicPlus Consultant
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Design
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No. Our highly skilled graphic designers will gather a wealth of information from you in order to develop a site that portrays the image your community wants to reflect. Once that information is obtained, their design expertise allows your web site to be as unique as your community.
Visit our Design Portfolio
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Your project manager and graphic designer will work closely with you to obtain the pictures and graphics that you fell best represent your community and its goals. We then create compositions of your future website, using guidelines specified by you, and submit it to you for review. From this point, we will make changes upon your request and provide suggestions in order to maintain your website as a functional communication resource for your community. This proven process results in 100% client satisfaction and the development of a one-of-a-kind website.
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Yes. You are provided with a URL that directs you to your production website. This is where you can work on adding content as well as see the progress being made to your website's design.
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Developing your CivicPlus Website
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Yes. We highly recommend that you take advantage of our free online demonstration by contacting a CivicPlus consultant via email or by calling 1-888-223-2288. We believe once you have seen the CivicPlus system in action you will be ready to provide your community with a stunning web site and efficient communication tool.
Request a Demo
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Only knowledge of a word processor like Microsoft Word™ is necessary to begin using the easy to use CivicPlus system. We provide comprehensive training on the administrative features of the CivicPlus website management system and on using your website as an effective communication tool.
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Anyone the website's adminitrator gives administrative rights to. Our website management system has different levels of rights that enable the site's administrator to delegate varying degrees of maintenace responsibilities throughout your organization. These levels of rights allow the site's administrator to maintain control over the website while providing individual departments with the freedom to maintain their own pages.
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The only things you need to use CivicPlus are a computer, an Internet connection and a word processor like Microsoft™ Word.
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We provide you with web analysis software that allows you to produce reports containing a wealth of information regarding the activity generated by your web site. This provides your decision makers with the necessary information to make knowledgeable web-based business decisions.
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Hosting of a CivicPlus Web Site
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Yes. We provide a reliable hosting solution at a secure hosting facility. Your site is safe and you don't have to worry about servers and software.
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Yes. You may purchase the system and host the website yourself. You will still receive our free enhancements as well as our 24/7 customer support.
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Yes, we have a backup generator that is powered by natural gas. This ensures your website will always be available to serve your community.
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Your site goes online only when you are ready. CivicPlus will work with you to create a development timeline you are comfortable with and will guide you through the process to ensure your site's debut is a success.
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You can use your current URL or our customer service representatives can work with you to obtain an available URL.
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Pricing
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We determine pricing based on two items: your population and desired functionality. Your desired functionality is derived from an initial consultation where together, we analyze your community's functionality needs. This pricing structure gives you the flexibility to determine your own cost.
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Our one-time set-up cost and nominal monthly fee payment structure was established to provide our clients with a fiscally efficient means to manage, host and maintain their websites.
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Your one-time set-up cost includes our content management system, website design, training, DNS set-up as well as the modules you chose. Your nominal monthly fees include hosting, data backup, support and more.
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