Explore the Platform
Integrated Solutions to Streamline Operations, Boost Engagement, and Nurture Public Trust
Municipal Websites
Improve engagement and empower residents with a world-class website.
Product infoOther website development companies I have worked with do not respond as quickly ... Plus, our website’s launch was flawless.
Web Accessibility
Improve digital content compliance and inclusivity with comprehensive accessibility solutions.
Product infoFive-star service. From the outset, the ... customer support has been second to none.
Recreation Management
Software built for parks and recreation, backed by local government expertise.
Product infoCompared to other software systems that I’ve used, [CivicPlus'] is the easiest most intuitive system.
Mass Notification
Streamline communications and maximize outreach with emergency alerts and routine notifications.
Product infoOur residents love the communications we send ... It’s what they want.
Social Media Archiving
Stay compliant and capture social media records automatically with a centralized social media archiving system.
Product infoSocial media ... is something that is transparent and needs to be preserved in case there are ever questions from the media or the public about what the county has done and why.
SeeClickFix 311 CRM
Centralize requests and respond faster with automated request management and communication.
Product infoWe chose [CivicPlus] as our provider because I really loved their passion for providing an application that improved the community and engaged our residents.
Process Automation and Digital Services
Increase efficiency with custom, encrypted forms, and automated next steps.
Product infoAnyone could use [the software] as either a stand-alone tool or integrated with their content management system.
NextRequest
Streamline the receipt, routing, and release of public records with an all-in-one online portal using records management software.
Product infoI estimate that I spend at least 50 percent less time fulfilling a request with NextRequest compared to how we were doing it before.
Community Development
Digitize permit, license, code enforcement, planning and zoning, and fire and life safety processes.
Product infoIt's the easiest and most intuitive software that I've used. It was easy to implement, and it's been easy to train others how to use it too.
Agenda and Meeting Management
Master agenda creation and meeting management with a centralized system designed for public meetings.
Product infoThe things that frustrated us about our previous software are not going to exist anymore.
Municode Codification
Software and services for all codification needs.
Product info[CivicPlus'] Self-Publishing Software is cost-efficient and saves time. I also feel that their customer service is outstanding, and the software support team has been great to work with
Asset Management
Track infrastructure assets and streamline work execution with a GIS-based asset management and work order management system.
Product infoELCO Water reduced asset lookup time from days to seconds, improved issue resolution by 45%, and achieved 90% preventive maintenance.
Utility Billing
Streamline billing operations and improve revenue collection with a cloud-based utility billing and customer information system.
Product infoThe city recovered $7.7M in delinquent revenue, cut returned mail by 90%, and increased online payments by 39%, within two billing cycles.