National Survey | Web Accessibility in Local Government: Priorities, Progress, and Barriers
Report reveals that while 75% of respondents view web accessibility as a ‘very high’ or ‘somewhat high’ priority, it still falls below other pressing needs.
Is Your Local Government Website Truly Accessible?
As government services move online, ensuring equitable access for all residents is more important than ever. While digital tools can enhance convenience and efficiency, not all platforms are designed with accessibility in mind—leaving some residents struggling to navigate essential services. Ensuring universal access requires thoughtful design, but many local governments face challenges due to resource limitations and varying technology landscapes.
Our latest report, based on a nationwide survey of 1,004 local government leaders, reveals key benchmarks in web accessibility, common hurdles, and actionable insights to create more inclusive digital services.
Find out where your community stands—and how to improve.
CivicPlus® completed its Web Accessibility Report in conjunction with CivicPulse.
Contributors: Victoria Starbuck, Nathan Lee, Christine Dean, Brenden Elwood, and Karen Chang
About CivicPulse
CivicPulse is a nonprofit, nonpartisan research organization dedicated to enhancing local and state government in the US by conducting representative surveys of public officials, producing actionable research, and facilitating practitioner-researcher dialogue.